Privacy Policy

  1. Data Controller

The controller of your personal data is Grippie, Amelia Doryń, operating the Grippie online store at grippie.pl, e-mail: biuro@grippie.art, Tax Identification Number (NIP): 7282903945.

For matters related to the protection of personal data, you can contact us at: biuro@grippie.art.

  1. What Data We Process

Depending on how you use the store, we may process the following data: first and last name, e-mail address, telephone number, delivery address, billing address, invoice details, information about orders, payments, complaints or returns, IP address, browser technical data and cookies.

  1. Purposes of Data Processing

We process your data for the following purposes:

  • processing orders placed in the store
  • processing payments and delivery,
  • creating and managing a customer account,
  • contacting you about your order,
  • handling complaints, returns and enquiries,
  • issuing accounting documents,
  • fulfilling tax and accounting obligations,
  • ensuring website security,
  • keeping statistics and analysing the operation of the store
  • conducting marketing activities, if you give your consent.
  1. Legal Bases for Processing

We process data in accordance with the GDPR, in particular on the basis of:

  • Article 6(1)(b) GDPR, where processing is necessary to fulfil an order or manage an account,
  • Article 6(1)(c) GDPR, where we must comply with legal obligations, such as tax and accounting obligations,
  • Article 6(1)(f) GDPR, where processing is necessary for our legitimate interest, such as defending claims, contacting customers or ensuring website security,
  • Article 6(1)(a) GDPR, where you have given consent, for example for the newsletter or selected cookies.
  1. Who We Share Data With

Your data may be shared with entities that help us operate the store, in particular:

  • courier companies and postal operators,
  • payment operators,
  • hosting and technical service providers,
  • e-mail service providers,
  • accounting offices or entities providing accounting services,
  • providers of analytical and marketing tools,
  • entities authorised to obtain data under applicable law.

We use, among others, tools and plugins such as WooCommerce, Przelewy24, WP Mail SMTP, Jetpack, Google Listings & Ads and TikTok for Business, if they are active in the store.

  1. Payments

Payments in the store may be handled by an external payment operator. In order to process payments, the operator may process data necessary to handle the transaction. Detailed information on how the payment operator processes data can be found in its privacy policy.

  1. Delivery

In order to deliver an order, we provide the delivery company with the data necessary to carry out the shipment, such as first and last name, delivery address, telephone number and e-mail address.

  1. Customer Account

If you create an account in the store, we store the data necessary to manage it, your order history and the data saved in your customer profile. You can edit or delete your account by contacting us.

  1. Contact Forms

If you contact us via a form, e-mail or private message, we process the data provided in the message in order to reply and conduct correspondence.

  1. Newsletter and Marketing

If you subscribe to the newsletter or give marketing consent, we will process your e-mail address in order to send information about products, promotions and news. You can withdraw your consent at any time.

  1. Cookies

The store uses cookies. Cookies are small files stored on your device.

We use cookies for the following purposes:

  • ensuring the proper operation of the store and shopping cart,
  • remembering the user session,
  • handling login,
  • analysing website traffic,
  • improving the operation of the website,
  • conducting marketing activities, if you give your consent.

You can manage cookies in your browser settings. Restricting cookies may affect the operation of the store.

  1. How Long We Store Data

Data related to orders is stored for the period required by tax and accounting regulations and for the time necessary to pursue or defend claims

Customer account data is stored until the account is deleted.

Correspondence data is stored for the time necessary to handle the matter and, if applicable, to defend claims.

Data processed on the basis of consent is stored until the consent is withdrawn.

  1. Your Rights

You have the right to:

  • access your data,
  • rectify your data,
  • delete your data,
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw consent at any time,
  • file a complaint with the President of the Personal Data Protection Office.

To exercise your rights, please contact us at: biuro@grippie.art.

  1. Voluntary Provision of Data

Providing data is voluntary, but some data is necessary to place an order, create an account, process payment or deliver an order.

  1. Transfers of Data Outside the European Economic Area

Some tools used in the store may result in data being transferred outside the European Economic Area. In such cases, data is transferred with the use of appropriate safeguards required by the GDPR

  1. Automated Decision-Making

We do not make decisions about you based solely on automated processing that would produce legal effects concerning you or similarly significantly affect you.

  1. Changes to the Privacy Policy

This Privacy Policy may be updated, in particular in the event of changes to the operation of the store, the tools used or applicable law.

Last updated: 06.06.2026